常见问题

The most common questions we get, but feel free to ask us anything else you would like to know

类别

为什么选择大发手机移动版?
免费样品(s)
艺术品,设计和校样
模板
订购
印刷
定价
交货期
航运
付款
满意保证
大发手机移动版只生产和印刷箱子, 封面和袖子, so we know all the subtleties and nuances with producing the absolute highest quality products with the bes quality prints (or emboss).

我怎样才能得到免费样品?

Request your pricing or contact us through one of the buttons on our site. 让大发手机移动版知道你的项目, 你的需求, 你的问题, 你的想法, 大发手机移动版会很快提供产品/项目定价, and arrange samples for you for your testing and consideration

I’m interested in testing out a couple of cases to see which would be the best for us, 你能寄多个样品吗?

当然. We understand and even encourage that you test multiple samples in some situations, 以确定适合您的需求的最佳匹配.

我的免费样品是否可以用我的logo或设计来定制?

通常快速, free samples that we send will come with another print on them, 以便大发手机移动版迅速将样品寄给您. 大发手机移动版会尽量按照你想要的颜色发送, and we they will also be printed using the same technique we would use for your logo or design

我可以要一份印有我设计的样品吗?

是的,大发手机移动版可以寄带有图案的样品. 如果你向大发手机移动版订货, we will make up a pre-production sample and can send photos or the physical sample for your review and approval prior to full production. 如果您要定制样品,无需承诺, 大发手机移动版可以做到, 但是大发手机移动版对印刷/生产是收费的, 根据您的要求.

我的样品要多久才能送到?

大发手机移动版努力在24小时内取出样品, 2-4天交货, 它们将由快递员递送.

你的颜色能与我的标志或设计相匹配吗?

是的,大发手机移动版将潘通匹配你的标志,不需要额外的费用.

我的设计应该使用RGB还是CMYK?

请使用CMYK设计您的箱子或袖子.

你能给我做一个设计/数字证明吗?

是的,大发手机移动版可以,它又快又免费. 你所需要做的就是把你的标志或设计发给大发手机移动版, with any instructions about where you would like it placed on the cases or sleeves, 还有其他的要求.

什么格式应该我的标志或设计是在?

矢量格式(.人工智能或 .eps)请, 这将使大发手机移动版获得最好的打印结果, 这样大发手机移动版就能更容易地画出你的数码样张.

What if I don’t have my logo or design in the required source/vector format (.ai, .每股收益, .psd)?

We can professionally get your logo or design redrawn into vector format. 根据复杂程度的不同,可能需要付费.

艺术作品(数码样张)需要多长时间?

We aim to have you digital proofs of your design on the product of your choice, 提交徽标/请求后24小时内. It usually takes around 2 days if we need to get your logo professionally redrawn.

我的产品可以有我自己选择的颜色吗?

是的, depending on the product and the quantity, this is possible. 请参阅产品页面上的详细信息, 这通常会让你知道这是否可能, 如果要做到这一点有一个最小值.

你有我可以自己设计的模板吗?

是的, 如果你想自己设计你的产品, just ask us and we can send you templates to use for your design.

我应该使用什么软件的艺术作品?

Please use vector based illustration software such as Adobe Illustrator

我准备好点菜了,我怎么点菜呢?

很容易, just let your consultant know the below information if you haven’t already, 大发手机移动版会为你安排一切;

  • 你对你的艺术作品很满意
  • 你想订的数量
  • 您的订单的账单和送货地址
  • 收货地址的联系人姓名和电话号码

 

最低起订量是多少?

大发手机移动版的起订量是10箱

我可以订购混合尺寸或版本吗?

是的, 大发手机移动版经常这样做, 只要让大发手机移动版知道你想要的版本, 以及它们的数量, 大发手机移动版可以把你点的菜混合搭配, 通常不需要额外的成本
页 & 交付页面.

你的颜色能与我的标志或设计相匹配吗?

是的,大发手机移动版潘通很适合你的颜色和设计

你将如何印刷我的标志?

Depending on the products that you order and your logo/design, 大发手机移动版可以使用多种打印方法中的一种. 大发手机移动版使用的印刷类型是丝印/丝网印刷, 移印, UV数码印刷, 热转移印花, 升华印刷, In-Mould-Design (IMD). Ask us more if you’d like to know more about these processes.

打印区域有哪些?

打印区域是产品特有的, please consult the product page or ask us about what is possible

数量会影响我的定价吗?

大发手机移动版所有的定价都依赖于数量. Please ask us, and we will be happy to quote you on multiple quantities if you are unsure

颜色和设计会影响我的定价吗?

是的, 虽然这取决于产品和数量, as there are a number of manufacturing and printing methods. 大发手机移动版的报价通常包括产品的全部费用, 印刷和运输, 并将产品考虑在内, 数量和艺术品要求.

周转时间是多少?

大发手机移动版的标准交货时间是9-14天. This can be slightly less in some situations where there is a rush. In some circumstances, as we do manufacture a lot of orders completely, the lead time can be longer. 如果你有截止日期,请让大发手机移动版知道

你们提供加急生产吗?

We can in some circumstances produce and deliver a little quicker than our stated lead times, 但这取决于. 如果你有一个短的截止日期,请询问大发手机移动版

你们如何发货??

大发手机移动版主要使用快递公司DHL Express和Fedex发货.

你能寄到多个目的地吗?

是的, we can split your order and send it to multiple destinations nationally or internationally

你们可以国际运输吗??

是的,大发手机移动版的产品销往世界各地

你能寄到邮政信箱吗?

大发手机移动版用快递送货, so need a physical address where the order can be physically signed for on delivery

我要付关税和其他税吗?

We are a US company, and we produce and ship directly from China. This allows us the benefit of an increased range of services, 在全球范围内运输时,交货时间快, 和有竞争力的价格. As a result, you as the customer may have to pay customs duties and taxes, depending on your country.

运输需要多长时间?

航运 usually takes 2-5 days, to most destinations worldwide. We will advise based on each individual order, which will depend on order size and requirements.

你们接受什么付款方式?

大发手机移动版接受大部分的付款方式. Credit Card, PayPal, Bank Transfer are our preferred payment methods

你们的付款条件是什么?

We require payment prior to delivery, as all of our orders are custom made. For some larger orders, we can arrange a 50% payment on order and 50% on delivery

你们的退款保证是多少?

We are confident of the quality of our products and of our printing methods, and will remake or refund you if you are not happy with your product and/or print.

类别

什么航运选项是可用的?

We offer regular and express shi页 to most addresses worldwide. 要查看您的运输选项,请在 航运 & 交付页面.

我的订单什么时候能到?

That depends on your location, and the shi页 options available. The delivery window for your order will be displayed on the checkout page, 在你下订单之前. 你也可以在 航运 & 交付页面.

如果他们不喜欢,我可以退货或交换礼物吗?

We offer exchanges and refunds for unused products returned in their original packaging within 30 days of delivery.

你们提供礼品包装吗?

No, but all of our products come in either a reusable dust bag, box, or handsome craft envelope.

什么航运选项是可用的?2

We offer regular and express shi页 to most addresses worldwide. 要查看您的运输选项,请在 航运 & 交付页面.

我的订单什么时候能到?

That depends on your location, and the shi页 options available. The delivery window for your order will be displayed on the checkout page, 在你下订单之前. 你也可以在 航运 & 交付页面.

如果他们不喜欢,我可以退货或交换礼物吗?

We offer exchanges and refunds for unused products returned in their original packaging within 30 days of delivery.

你们提供礼品包装吗?

No, but all of our products come in either a reusable dust bag, box, or handsome craft envelope.

什么航运选项是可用的?3

We offer regular and express shi页 to most addresses worldwide. 要查看您的运输选项,请在 航运 & 交付页面.

我的订单什么时候能到?

That depends on your location, and the shi页 options available. The delivery window for your order will be displayed on the checkout page, 在你下订单之前. 你也可以在 航运 & 交付页面.

如果他们不喜欢,我可以退货或交换礼物吗?

We offer exchanges and refunds for unused products returned in their original packaging within 30 days of delivery.

你们提供礼品包装吗?

No, but all of our products come in either a reusable dust bag, box, or handsome craft envelope.

什么航运选项是可用的?4

We offer regular and express shi页 to most addresses worldwide. 要查看您的运输选项,请在 航运 & 交付页面.

我的订单什么时候能到?

That depends on your location, and the shi页 options available. The delivery window for your order will be displayed on the checkout page, 在你下订单之前. 你也可以在 航运 & 交付页面.

如果他们不喜欢,我可以退货或交换礼物吗?

We offer exchanges and refunds for unused products returned in their original packaging within 30 days of delivery.

你们提供礼品包装吗?

No, but all of our products come in either a reusable dust bag, box, or handsome craft envelope.

什么航运选项是可用的?5

We offer regular and express shi页 to most addresses worldwide. 要查看您的运输选项,请在 航运 & 交付页面.

我的订单什么时候能到?

That depends on your location, and the shi页 options available. The delivery window for your order will be displayed on the checkout page, 在你下订单之前. 你也可以在 航运 & 交付页面.

如果他们不喜欢,我可以退货或交换礼物吗?

We offer exchanges and refunds for unused products returned in their original packaging within 30 days of delivery.

你们提供礼品包装吗?

No, but all of our products come in either a reusable dust bag, box, or handsome craft envelope.

什么航运选项是可用的?6

We offer regular and express shi页 to most addresses worldwide. 要查看您的运输选项,请在 航运 & 交付页面.

我的订单什么时候能到?

That depends on your location, and the shi页 options available. The delivery window for your order will be displayed on the checkout page, 在你下订单之前. 你也可以在 航运 & 交付页面.

如果他们不喜欢,我可以退货或交换礼物吗?

We offer exchanges and refunds for unused products returned in their original packaging within 30 days of delivery.

你们提供礼品包装吗?

No, but all of our products come in either a reusable dust bag, box, or handsome craft envelope.

什么航运选项是可用的?7

We offer regular and express shi页 to most addresses worldwide. 要查看您的运输选项,请在 航运 & 交付页面.

我的订单什么时候能到?

That depends on your location, and the shi页 options available. The delivery window for your order will be displayed on the checkout page, 在你下订单之前. 你也可以在 航运 & 交付页面.

如果他们不喜欢,我可以退货或交换礼物吗?

We offer exchanges and refunds for unused products returned in their original packaging within 30 days of delivery.

你们提供礼品包装吗?

No, but all of our products come in either a reusable dust bag, box, or handsome craft envelope.

什么航运选项是可用的?8

We offer regular and express shi页 to most addresses worldwide. 要查看您的运输选项,请在 航运 & 交付页面.

我的订单什么时候能到?

That depends on your location, and the shi页 options available. The delivery window for your order will be displayed on the checkout page, 在你下订单之前. 你也可以在 航运 & 交付页面.

如果他们不喜欢,我可以退货或交换礼物吗?

We offer exchanges and refunds for unused products returned in their original packaging within 30 days of delivery.

你们提供礼品包装吗?

No, but all of our products come in either a reusable dust bag, box, or handsome craft envelope.

什么航运选项是可用的?9

We offer regular and express shi页 to most addresses worldwide. 要查看您的运输选项,请在 航运 & 交付页面.

我的订单什么时候能到?

That depends on your location, and the shi页 options available. The delivery window for your order will be displayed on the checkout page, 在你下订单之前. 你也可以在 航运 & 交付页面.

如果他们不喜欢,我可以退货或交换礼物吗?

We offer exchanges and refunds for unused products returned in their original packaging within 30 days of delivery.

你们提供礼品包装吗?

No, but all of our products come in either a reusable dust bag, box, or handsome craft envelope.

什么航运选项是可用的?10

We offer regular and express shi页 to most addresses worldwide. 要查看您的运输选项,请在 航运 & 交付页面.

我的订单什么时候能到?

That depends on your location, and the shi页 options available. The delivery window for your order will be displayed on the checkout page, 在你下订单之前. 你也可以在 航运 & 交付页面.

如果他们不喜欢,我可以退货或交换礼物吗?

We offer exchanges and refunds for unused products returned in their original packaging within 30 days of delivery.

你们提供礼品包装吗?

No, but all of our products come in either a reusable dust bag, box, or handsome craft envelope.

更多的问题? Contact us now and ask us, we’re happy to help answer anything we can!